Bridge’s HIPAA-Compliant Appointment Self-Scheduling Solution
- Michael McGinley
- March 11, 2019
Updated on August 6, 2020.
Get your patients actively involved in their healthcare experience with Bridge’s HIPAA-compliant appointment self-scheduling solution.
Bridge’s Patient Self-Scheduling Feature
Bridge offers a HIPAA-compliant appointment self-scheduling solution that can cut overhead, increase patient satisfaction, and decrease the number of phone calls coming into and out of your office. It can ensure proper screening while enabling patients to schedule their own appointments in a matter of minutes. This patient appointment scheduling software was built to comfortably handle complex scheduling decision trees that are adaptable to any provider/specialty group as well as the unique schedules of their providers, without any disruption in procedures or workflow.
Bridge integrates with your existing systems and procedures; it makes use of current data and settings and capitalizes on work that’s already been done. Bridge also works with you to provide Role-Based Access Control (RBAC), which regulates who has access to schedule appointments, the appointment slots to make available, and more.
The patient self-scheduling feature works without staff involvement but Bridge provides support whenever you need it. The solution is HIPAA-compliant and secure-in/secure-out, giving you the privacy you demand.
The Bridge Patient Portal gives patients more control over their healthcare experience, delivering self-service tools that patients have become accustomed to in other industries (e.g., travel, banking, retail, etc.). Access to the HIPAA-compliant scheduling feature is available via the secure patient portal or Bridge’s mobile app – available on iOS and Android.
Bridge’s patient self-scheduling feature allows patients to complete a full HIPAA compliant scheduling workflow and book appointments in real-time.
HIPAA-compliant appointment self-scheduling, security, and privacy
In addition to HIPAA-compliant self-scheduling, Bridge offers several essential HIPAA-compliant patient engagement tools such as HIPAA-compliant messaging, HIPAA-compliant appointment reminders, bill pay features, and a HIPAA patient portal app.
Patients can receive appointment reminders via email in order to help them manage their time.
In order to understand why HIPAA compliance is so important regarding all of these features, we must remember the importance of patient privacy. Healthcare providers in the U.S. must comply with HIPAA regulations, which were designed to provide privacy standards in order to protect patients’ medical records and other health information. These regulations extend to all types of healthcare technologies that doctors might use to store and manage patient information. Although there is no definitive HIPAA certification for any organization, IT companies can be HIPAA-compliant. This means that they adhere to HIPAA regulations and take the necessary steps to ensure their products effectively protect sensitive patient information.
Bridge has a long history in helping healthcare organizations meet and understand HIPAA guidelines. To learn more about HIPAA and healthcare applications, please feel free to look through the resources below:
HIPAA and Healthcare Applications, Part 1 of 3: What You Need to Know About User Authentication
HIPAA and Healthcare Applications, Part 2 of 3: What You Need to Know About Auditing
HIPAA and Healthcare Applications, Part 3 of 3: What You Need to Know About Data Transfer
Do you need additional information on HIPAA compliance? If so, feel free to contact a Bridge representative today.
