Bridge Patient Portal April Product Updates

In April, we worked on adding new functionalities to Bridge Patient Portal in order to make it easier to market the portal to patients. We also incorporated new features to the Care Plans section of the portal, including embedded videos and the ability to assign forms as tasks.

For improved wellness tracking, Bridge has also started supporting data imports from Fitbit products (other third-party devices coming soon).

Learn more about our new features:

Marketing the Patient Portal

In the marketing section of the portal, we added filters that make it easy to market the portal to specific groups of users, including:

• Users who have never logged in
• Users who have logged in within a date range
• Users who have not logged in within a date range

 

Once the results of the search are displayed, you can either send a message to all users directly from the portal or download a CSV file with user information in order to market to those patients externally.

Care Plan Tasks Sent with Doctor as Sender

When a patient receives an email with his or her doctor’s name as the sender, they are 90 percent more likely to read the email than if it came from an automated system (e.g. Bridge Patient Portal or Main Street Family Practice).

For this reason, if a doctor applies a Care Plan to a patient, messages for any tasks assigned to the care plan are now sent with the doctor’s name as the sender.

Care Plan Embedded Videos

Videos can now be added as tasks in the Care Plans To Do List section of the portal. If a patient needs to watch a video as part of his or her care plan, they can do so easily from the portal home screen.

Assigning Forms as Care Plan Tasks

Forms can now be assigned to specific patients as tasks in the Care Plans section of the portal, as well.

 

Once assigned, the form will appear as a task in the Care Plans To Do List.

Third-Party Device Integration

Bridge is now supporting third-party device integration with the Wellness Tracker, making it easy for patients to share information with their physicians without entering it into the portal manually. The data can be exported from the portal to the EHR so that it is readily available to the doctor.

 

Fitbit is the first device that the portal supports, but other integrations are coming soon.