Author: John Deutsch

In recent years, patient engagement has become a central tenet of healthcare policy and practice. As recent studies show, emphasizing the role of patients as “co-producers of health” and empowering them to use digital tools to manage their health can have far-reaching benefits, including significant reductions in hospital readmissions, length…Read more

Updated on February 15, 2022 As patients expect more and more from their healthcare providers, especially when it comes to online services, medium to large-sized healthcare organizations are rapidly pushing to develop and execute their digital front door strategy. A digital front door should include features that promote patient autonomy…Read more

Messenger™, also known as Facebook Messenger™, is a free instant messaging app developed in 2011 and available on desktop or mobile devices. Facebook Messenger™ allows users to send and exchange messages, photos, stickers, videos, audio, and files, in addition to supporting voice and video calls. In April of 2020 Messenger…Read more

The Americans with Disabilities Act (ADA) was passed by Congress in 1990 to prevent discrimination against people with disabilities. ADA is stringent and has a very comprehensive scope. The reality is that the vast majority of websites, patient portals, and mobile apps in healthcare are often not accessible to people…Read more

If you’re considering building a CCPA patient portal you must ask yourself: Is my patient engagement company CCPA compliant? If not, your business may be at risk. Discover exactly what CCPA is and if it applies to your healthcare business.  What is CCPA compliance? The California Consumer Privacy Act (CCPA)…Read more

Bridge Patient Portal v3.0 gives patients a seamless web-to-mobile experience for scheduling, messaging, bill pay, intake, medical records and more DALLAS, Texas, March 5, 2020—Consumers expect the same level of digital capability and self enablement from their healthcare providers that they have become accustomed to in other industries; and, at…Read more

Bridge’s new version 3 is faster to implement and costs up to five times less than alternative mobile-ready patient engagement suites Healthcare organizations have been challenged to develop a high-quality mobile app patient portal. But, what is considered a high-quality app in the eyes of the patient? A study by…Read more

DALLAS, Jan. 28, 2020 /PRNewswire/ — Bridge Patient Portal® today announced record growth for 2019 with a 68% increase in its client base–predominantly in organizations with 50 or more providers–and an 85% increase in the number of individual patients hosted in Bridge Patient Portal across the existing and new client base. Bridge…Read more

How disparate and piecemealed patient engagement solutions inhibit effective patient communication. Read Part I of this two-part article series: The Advantages of Having a Single Patient Engagement Solution In the healthcare industry, successful organizations need to always be mindful of their consumer. Effective communication is one major factor that attributes…Read more

Why early adopting healthcare organizations are replacing their disparate and piecemealed patient engagement solutions for a second-generation single solution. In the ongoing efforts to increase quality patient engagement, many healthcare organizations have come to acquire multiple patient engagement solutions. In an attempt to satisfy patient needs without overly disrupting their…Read more