Category: Patient Engagement

The COVID pandemic has had a major impact on the needs of US healthcare consumers. Not only has it affected physical and mental health, but it has also impacted the way patients interact with their providers and what they prioritize for managing their care. In a 2021 survey of US…Read more

In recent years, patient engagement has become a central tenet of healthcare policy and practice. As recent studies show, emphasizing the role of patients as “co-producers of health” and empowering them to use digital tools to manage their health can have far-reaching benefits, including significant reductions in hospital readmissions, length…Read more

In an era of relentless digital innovation, there are numerous new terms and technological concepts on a daily basis that don’t always have such a clear definition including buzzwords such as “digital front door” or “consumer engagement” or “patient engagement.” As anyone in today’s healthcare industry knows, patient engagement is…Read more

In most tech-based industries, the demand[¹] for good User Interface (UI) / User Experience (UX) designers has in recent years been growing at a rapid pace. A recent LinkedIn report[²] found UX to be one of the top-five in-demand skills in 2020, and with design factors set to influence the…Read more

How disparate and piecemealed patient engagement solutions inhibit effective patient communication. Read Part I of this two-part article series: The Advantages of Having a Single Patient Engagement Solution In the healthcare industry, successful organizations need to always be mindful of their consumer. Effective communication is one major factor that attributes…Read more

Why early adopting healthcare organizations are replacing their disparate and piecemealed patient engagement solutions for a second-generation single solution. In the ongoing efforts to increase quality patient engagement, many healthcare organizations have come to acquire multiple patient engagement solutions. In an attempt to satisfy patient needs without overly disrupting their…Read more

Today, a wide range of innovative personal and powerful mobile technologies are allowing us to take charge of our own health. We now have access to countless mobile apps and devices that compile data and offer various health-related solutions. And wearable technology – like fitness bands and smartwatches that can…Read more

Updated on December 21, 2021 Since the Center for Medicare and Medicaid Services (CMS) launched the electronic health record (EHR) incentive program, Meaningful Use (MU), in 2011, the term patient engagement has become nearly ubiquitous in US healthcare policy discussions. It is now the driving concept behind CMS’s proposed[¹] financial reimbursement paradigm shift…Read more

Updated on March 9, 2021. Patient engagement — involving your patients in their healthcare journey through ongoing education, information, and shared decision making — has a lot of potential for improving your outcome indicators and reducing costs. As a healthcare provider, you have a number of opportunities to achieve these…Read more

Adopting even the best patient portal software and mobile app can be a challenge for many medical practices, both in terms of getting staff on board with the new software and encouraging patients to use it. This is often the case, despite the fact that patients are increasingly demanding access to…Read more