Category: Patient Intake

What is the patient intake process? Patient intake spans a variety of operations wherein healthcare providers gather and organize patient data from their demographic and insurance information to collecting consent forms, reviewing medical history, collecting co-pays, and much more. All these processes contribute to longer wait times, and it’s important…Read more

The healthcare industry has undergone significant changes in the past couple of years, especially in the arena of digital patient engagement. Consumer needs and expectations began to change during the pandemic, urging providers to swiftly adapt and offer both virtual and in-person services to ensure continuity of care. Even when…Read more

Digitalization has been transformative for many aspects of the healthcare industry, changing the way we store information[¹], schedule appointments and even carry out consultations[²]. When it comes to the intake process, however, the age-old clipboard, pen and paper continue to reign supreme – in spite of how inefficient and prone…Read more

In 2020 the world has adopted a new set of social norms from COVID-19 that have drastically impacted the way we interact with others and our physical environments. As people everywhere take precautions against contracting the virus, by social distancing, we’re witnessing a major shift in consumer behavior. For instance,…Read more

The COVID-19 pandemic is changing the way healthcare professionals are interacting with their patients. At the height of the pandemic, healthcare practices of all types have turned to telehealth/telemedicine to interact with patients remotely. Telehealth software use is being driven by necessity since patients are advised not to physically go…Read more